Terms &

Refund, Return and Cancellation

You have 14 days to tell us if you would like to return an unwanted product. We must receive the product within 30 days after purchase.

For faulty goods, you have 30 days in which to notify us and return the product. 

For any return please email orders@arcadiasweetshop.com and we will arrange return shipment. 


Orders placed Monday – Friday will be shipped the next day.

Orders placed at the weekend will be shipped the following working day. Shipment is subject to clearance of payment. 

In-Store Collection

If you choose in-store collection at checkout we will send you an order update via email, to let you know when your order is ready to collect. You can collect any time during our opening hours after receiving the email. If you do not collect your order within 14 days of the ready for collection notice your order will be canceled. Due to the food-based nature of our products, we will not be able to reuse the stock and as such we will not be able to offer refunds on most products

Contact Us

Arcadia Sweetshop 

11 The Arcade


MK40 1NS

Email: orders@arcadiasweetshop.com

Telephone: 01234 352322

T: 01234 352322
E: hello@arcadiasweetshop.com

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